Effective Date: July 1st, 2026
Business Name: Omega Structural Inc.
Website: www.omegastructuralinc.com
Contact: (323) 373-5964

Omega Structural Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit a form, request a consultation, upload project photos, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact information
Such as your name, phone number, email address, property address, and preferred contact method.

Project information
Such as the type of structural issue, photos or documents you upload, inspection notes, property details, service needs, deadline information, and messages you send to us.

Website and analytics information
Such as pages visited, buttons clicked, device type, browser type, approximate location, referral source, and how visitors interact with the website.

Communication information
Such as calls, emails, text messages, form submissions, and appointment requests.

Business or property-related information
Such as whether you are a homeowner, property manager, real estate agent, buyer, building owner, HOA representative, contractor, or other property professional.

We do not intentionally collect sensitive personal information unless you choose to provide it as part of a project request or communication.

2. How We Use Information

We use collected information to:

• Respond to inquiries and appointment requests

• Review photos, notices, or project details you submit

• Provide estimates, consultations, inspections, and structural repair services

• Communicate with you about your project

• Improve our website, marketing, and customer experience

• Track website performance and lead sources

• Manage scheduling, project records, and follow-up

• Comply with legal, regulatory, licensing, insurance, or safety obligations

• Protect our business, customers, website, and services

3. Website Analytics, Cookies, and Tracking

Our website may use cookies, analytics tools, and similar technologies to understand visitor behavior and improve website performance.

These tools may include services such as:

• Google Analytics

• Google Ads or conversion tracking

• Google Maps

• Squarespace analytics

• Review widgets

• Call tracking tools

• Advertising or retargeting pixels, if enabled

Squarespace notes that all Squarespace sites use visitor data to operate correctly, and third-party services may process visitor data when connected or embedded on a site.  

You can control cookies through your browser settings. If our website displays a cookie banner or cookie preferences tool, you may use it to manage certain cookie choices.

4. How We Share Information

We may share information with trusted service providers who help us operate our business and website, including:

• Website hosting and management providers

• Analytics and advertising platforms

• Scheduling and form tools

• Call tracking providers

• Email or communication providers

• Review and reputation platforms

• Engineers, consultants, subcontractors, or project partners involved in your requested service

• Legal, insurance, licensing, or compliance professionals when needed

We may also disclose information if required by law, regulation, subpoena, court order, government request, safety issue, licensing requirement, or to protect our rights and property.

We do not sell personal information for money.

5. Uploaded Photos, Documents, and Notices

If you upload photos, city notices, red tag or yellow tag documents, inspection reports, plans, or other project materials, we use that information to understand your request and evaluate the possible structural issue.

Please avoid uploading unrelated personal, financial, medical, or confidential information.

6. Google Reviews and Third-Party Links

Our website may display Google reviews, maps, videos, social media links, or other third-party content. These third-party services may collect information according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or platforms.

7. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal or licensing obligations, resolve disputes, and support project documentation.

Retention periods may vary depending on the type of information and the nature of the project.

8. Your Privacy Rights

Depending on where you live, including if you are a California resident, you may have rights regarding your personal information. These may include the right to:

• Know what personal information we collect

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain sharing or targeted advertising uses, where applicable

• Not be discriminated against for exercising privacy rights

California’s CCPA gives consumers rights including the right to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and non-discrimination for exercising privacy rights.  

To make a privacy request, contact us at:

Email: info@omegastructuralinc.com

Phone: (323) 373-5964

We may need to verify your identity before responding to certain requests.

9. Children’s Privacy

Our website and services are intended for property owners, building owners, managers, agents, and adults seeking structural services. We do not knowingly collect personal information from children under 13.

10. Security

We use reasonable administrative, technical, and organizational measures to help protect information. However, no website, email system, or online transmission is completely secure. Please avoid sending highly sensitive information through website forms unless necessary.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Phone: (323) 373-5964